Lowlo, the Price Protectr Owl
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Lowlo, the Price Protectr Owl
faq
Old Navy Deals, Ratings, and Reviews


Website: http://oldnavy.gap.com
Protection period: 14 days
Official policy: Link
To request a refund: For in-store purchases, visit your local retail store. For online purchases, contact their customer service department at custserv@oldnavy.com or by phone at 1-800-OLD-NAVY (1-800-653-6289). Include your order number in your email.

Rating: 5 / 5 based on 11 user ratings.
Reviews:
Date: Jan 14, 2008
Rating:
Comments: I took my receipt in to get my money refunded for the mark down and had some difficulty waiting for someone who knew what they were doing. Unlike The Gap, Old Navy prefers that you have the tags that go to the items as well as the receipts. It was a little more trouble but I will definitely staple the tags to the receipts for the next time.
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Date: Jan 13, 2008
Rating:
Comments: Customer service rep was able to look up how much they owed me and adjust my total on the phone in less than 1 minute!
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Date: Jan 13, 2008
Rating:
Comments: Refunded money on the phone in under a minute!
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Date: Jan 13, 2008
Rating:
Comments: Refunded money on the phone in under a minute!
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Date: Jan 13, 2008
Rating:
Comments: Refunded money in under a minute!
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Date: Dec 28, 2007
Rating:
Comments: This was very easy to get the money back. I emailed customer service (actually just replied to their original emailed receipt), explained I am entitled to an adjustment. I emailed them at about 9pm EST on a Thursday. By Friday morning at 10am EST, they had already emailed me saying it would take about 1-3 business days to see the adjustment reflected on my credit card.
2 out of 2 users found this review helpful.
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