Lowlo, the Price Protectr Owl
protected $23,501,500.00 in purchases
people like you saved $1,289,853.62
Lowlo, the Price Protectr Owl
faq
What Does This Site Do?
We watch prices so you don't have to. If you purchase items from any of our supported retailers, you could be eligible for a refund. All you need to do is enter the URL for the item you purchased, and we'll take care of the rest. If we see the price drop within the item's price protection period, we'll send you an email with detailed information on how to get your money back!

Don't spend weeks shopping around. Buy today knowing your purchase price is protected.

Does Price Protectr Work For In-Store Purchases?
Yes! Well, with the exception of one or two stores -- check our list of supported retailers and verify that your in-store purchase will be covered. If it is, all you need to do is find the item's webpage and submit the URL for price protection!

Does Price Protectr Price Match Against Other Retailers?
Currently, Price Protectr only supports price protection policies specific to each retailer, not price matching across retailers. However, we tell you when retailers have price match policies available -- check out the "good to know" sections on our retailers page.

How Do I Get My Money Back?
The process varies by retailer. For in-store purchases, you usually need to go back to the store with your receipt. For online-purchases, you can often do it with an online form or a phone call to a customer service representative.

Every time we notify you of a price drop, we include specific instructions on how to request a refund for that retailer. You can also review this information on our retailers page.

At a loss for words when requesting a refund? Take a look at our refund request email template!

Why Doesn't My URL Work?
What you need to do is find the product page for the item you purchased. The product page is the one where you can add the product to your shopping cart.

Say, for example, you just got a Roomba from Circuit City. If you bought the Roomba at your local retail store, you need to go to Circuit City's website and find the product information page for the Roomba. If you bought it online, you just need to go back in your browser and find the page again. Don't worry if it's on sale and you need to add it to your shopping cart to see the price... Price Protectr can handle it.

What won't work? Just typing 'Roomba', trying to protect search results, entering a link to your shopping cart, or entering a link for your order summary.

For more information and step-by-step instructions, check out the Official Price Protecr How-To.

What are the different items on the deals page?
We currently have two different types of deals on the deals page; special offers and price drops.

The coupon icon represents special offers from retailers like limited time offers, free shipping, coupon codes, and more. Many of these offers will have an expiration date.

The price drop icon represents a recent price drop. After the price drop information, we tell you how long ago we saw the price drop. You don't need to do anything special to get these offers, just click through to see the item.

If you do a deal search, you might also see the info icon . The info icon represents products that match your search, but haven't dropped in price recently.

I clicked on a price drop and the item isn't on sale?
Every price drop you see on the deals page is an actual price drop we've registered for a Price Protectr user. If the item isn't on sale when you click through from the deals page, it means that the retailer might have lowered the regular price, or it could have just been a short-lived sale!

Do You Sell My Information To Anyone?
No, we have a strict privacy policy against it.

What's "My Stuff"?
My Stuff is our members-only page. Joining Price Protectr is completely free, and gives you the ability to view and manage your protection history, rate retailers, and change settings and notification preferences.

How Do I Change My Password?
When you sign up for a My Stuff account, we'll send you a default password. To change it, login to the My Stuff page and click on the "account settings" link. At the bottom of the page, there is the option to change your password.

How Do I Rate Retailers?
If you have an item that's dropped in price, you'll be able to rate the retailer from your My Stuff page. Click the icon next to the item for which you want to leave retailer feedback. You can rate the overall experience between 1 and 5 stars and leave a more detailed comment about the retailer's policy.

What does "Reset Lowest Price" Do?
If you have an item that's dropped in price, you might have noticed the link that says "reset lowest price" on your My Stuff page. In the event that we send you an incorrect price drop notification, or the price goes back up and you're unable to collect a refund, using this feature will allow you to set the item's lowest price back to the original price. That way Price Protectr keeps working to help you get your money back.

How Do I Get My Favorite Retailer Added?
We're always happy to expand our list of supported retailers. If you have a favorite retailer that we don't support, the first step is to figure out if they have a price protection policy. If they do, send us an email and we'd be happy to add them!

Do You Have A Toolbar?
As a matter of fact, we do! Our Price Protectr Toolbar for Firefox has a whole bunch of great features. (Internet Explorer users, stay tuned: we have an IE Toolbar in the works)
  • One-click protection. When you visit a supported retailer, a "Protect" button is enabled which will open a new tab at Price Protectr and automatically fill in your URL.
  • Never forget to protect a purchase. The toolbar will stay up to date with all our supported retailers, so you never have to wonder whether or not a site is supported.
  • Retailer ratings. When you visit a supported retailer, their price protection rating will show up letting you know how accurate out users have found the price protection policy.
  • Save some dough with coupons. When you visit a supported retailer, we'll automatically show you any coupons we currently have available.
  • Much more. The toolbar also provides easy access to the deals search, price protectr pages, full retailer profiles, and more!

Here's an example of what the toolbar looks like for Amazon.com:

Install the toolbar today!

Why Is Your Mascot An Owl?
That's Lowlo! Lowlo was born in the sleepy forests of Cubbington Cove, with an eye for low prices and a hunger for the LOWEST price. He was happy in the forest, living his owl life and protecting his owl friends' online purchases from unexpected price drops. But Lowlo's hunger was growing and growing. He wanted more. He wanted a home where he could protect not just owls, but shoppers everywhere... and protect them all from unexpected price drops. So when Lowlo saw PriceProtectr.com and their unwavering dedication to price protection and getting everyone the information they need, he knew he was home... and took his place on the site. That's why Lowlo's always there -- every minute of every day, giving you the courage to buy with confidence. So go ahead -- pull the trigger and make that buy... because if your purchase price goes down, you'll be the first to know about it. Use the information. Get your money back. And when that money shows up on your credit card statement, just say "Thanks, PriceProtectr and welcome home, Lowlo."

Welcome, indeed.